Apply – Sales Operations CoordinaterWelcome to the application page for the Sales Operations Coordinator position with Zen Psychiatry. You can explore more about what we do here:About Dream Practice AcademyYouTube ChannelInstagramYou can submit your application for the role below. We look forward to hearing from you!Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *Where are you located? (Include City, Country and Time Zone) *LinkedIn Profile (optional but encouraged – put N/A if you don't have one): *Please enter your Myers Briggs profile type: (Optional, if you know)Please enter your Enneagram type: (Optional, if you know)When are you available to start? *Please upload your resume here (PDF version preferred): * Drag & Drop Files, Choose Files to Upload [REQUIRED] Please record a video, ~3-5 minutes, in which you answer the following questions: 1) Why are you interested in this position?, 2) What are you really good at professionally? 3) What are you not good at or not interested in doing professionally? 4) What is your ideal work environment? 5) How would you like your career to evolve over the next 3-5 years? Upload as an unlisted YouTube video and drop the link here: *How many years of experience do you have in client-facing coordination, customer support, sales support, or administrative roles? *Less than 1 year1–2 years2–4 years5+ yearsRelevant Experience (check all that apply): *I have experience making phone calls regularly as part of my jobI have experience confirming or scheduling appointmentsI have experience communicating with leads or customers via phone, text, and emailI have experience using a CRM to manage contacts or pipelinesI have experience with GoHighLevelI have worked in a fast-paced remote team environmentI have experience handling emotionally sensitive or frustrated customers professionallyI have experience supporting a sales team operationallyNone of the aboveBriefly describe your most relevant experience for this role. (2–5 sentences) *Have you previously worked for a U.S.-based business or client? *YesNoIf yes, please briefly describe your role and responsibilities (include company name or type of business):A lead booked a consultation call, but when you call to confirm, they sound distracted, confused about the program, and hesitant about whether the call is worth attending. How would you handle the conversation? *A consultation call is scheduled to begin in 15 minutes, but the assigned sales advisor suddenly becomes unavailable. The lead has already confirmed and has been highly engaged. What would you do? *Draft a message to a lead whose consultation needs to be rescheduled because of an internal scheduling conflict. The message should maintain trust and professionalism while minimizing frustration. *Are you willing and able to provide references from your most recent role(s)? *YesNoAnything else you'd like us to know? (Optional)Submit